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*In this column “<\/em>Vietnam Briefing<\/em><\/a>“, young researchers from B&Company will provide timely information of Vietnam’s industrial trends, consumer trends, and social movements.<\/em><\/p>\n

Although we strive to ensure the accuracy of the original information, please check separately for each information. Interpretations and future prospects are the personal opinions of each researcher.<\/em> <\/p>\n<\/div>\n\t

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In recent years, digital transformation (DX) has significantly impacted various sectors in Vietnam, with healthcare emerging as one of the most critical areas for DX application. The adoption of digital technologies in healthcare is rapidly enhancing the quality, efficiency, and accessibility of healthcare services across the country. This article explores the current state of digital transformation in Vietnam’s healthcare sector, highlights key challenges, and showcases the opportunities and innovations driving this transformation forward.<\/p>\n

Current Landscape of Healthcare Digital Transformation in Vietnam<\/strong><\/h3>\n

Health expenditure in Vietnam is valued up to $20 billion in 2021 and could rise to $23.3 billion in 2025 and $33.8 billion in 2030, equivalent to a compound annual growth rate (CAGR) 2025-2030 of 7.6%.1]<\/sup><\/p>\n

The sector is undergoing a transition fueled by a growing need for quality healthcare services amid rising demand due to an aging population and increasing health awareness. The Vietnamese government and private sectors are working together to integrate digital technologies in healthcare to improve patient outcomes, enhance service efficiency, and reduce healthcare costs.<\/p>\n

Vietnam\u2019s government has implemented policies to promote digital transformation in healthcare. Notably, the Decision No. 4888\/QD-BYT, which was issued in 2019, sets the strategic direction for a smart and digital healthcare system in Vietnam. This policy outlines a comprehensive roadmap for digitalizing healthcare, emphasizing Electronic Medical Record (EMR), Hospital information system (HIS), telemedicine, and digital health monitoring.<\/p>\n

Additionally, the Prime Minister\u2019s Decision No. 1165\/QD-TTg in 2023 established a national strategy for the development of the pharmaceutical industry, aiming to digitize data management and supply chain monitoring within the pharmaceutical sector. The government also supports the development of public-private partnerships (PPP) to leverage technological expertise from private firms, accelerating DX implementation in Vietnam\u2019s healthcare sector<\/p>\n

Key Areas of DX Application in Healthcare<\/strong><\/h3>\n

Digital solutions, including telemedicine, electronic health records (EHR), Telemedicine and Remote Healthcare, Artificial intelligence (AI) in diagnostics and treatment, and digitalized supply chain management, are at the forefront of this transition.<\/p>\n

Although, the solution is diverse, the level of DX still is still in the early stage and is not yet widely applied in healthcare facilities.<\/p>\n

Electronic Health Records (EHR) and Patient Data Management<\/u><\/strong><\/p>\n

\"Electronic<\/p>\n

Source: VNExpress<\/a><\/p>\n

One of the essential DX applications in healthcare is the adoption of EHR and EMR systems. Traditionally, patient data in Vietnam has been managed on paper, leading to issues like data fragmentation, loss of information, and inefficient resource management. Through DX, hospitals can consolidate patient data into a single, secure platform accessible to authorized healthcare professionals. This digital transition enables faster diagnosis, more personalized treatment plans, and an overall improvement in patient care.<\/p>\n

Telemedicine and Remote Healthcare<\/u><\/strong><\/p>\n

\"Telemedicine<\/p>\n

Source: B\u1ed9 Y T\u1ebf<\/a><\/p>\n

Telemedicine has become increasingly popular in Vietnam, especially in the wake of the COVID-19 pandemic. This digital service enables patients to consult with doctors remotely, reducing the need for in-person visits and easing the burden on crowded hospitals. For people living in rural or remote areas, telemedicine is a lifeline, providing access to specialized medical advice without the logistical challenges of travel. The Ministry of Health has endorsed the expansion of telemedicine platforms, which are now supported by private-sector applications, improving healthcare accessibility for millions of Vietnamese citizens.<\/p>\n

Artificial Intelligence in Diagnostics and Treatment<\/u><\/strong><\/p>\n

\"Artificial<\/p>\n

Source: Hanoimoi<\/a><\/p>\n

Artificial intelligence is making a profound impact on diagnostics and treatment, particularly in radiology and pathology. AI algorithms analyze medical images with remarkable precision, assisting doctors in diagnosing conditions like cancers, cardiovascular diseases, and respiratory disorders. Furthermore, AI-powered predictive analytics can assess patient risk factors and suggest preventive measures, aligning with Vietnam’s shift towards preventative healthcare. AI also supports real-time decision-making, enabling healthcare professionals to offer more accurate and timely diagnoses, ultimately saving lives.<\/p>\n

Healthcare Supply Chain Management<\/u><\/strong><\/p>\n

The digitalization of supply chain management in healthcare addresses inefficiencies in inventory management, distribution, and resource allocation. With digital tools, healthcare providers can better monitor stock levels, predict shortages, and optimize logistics to ensure critical supplies and medicines are readily available. The use of blockchain technology has also been explored to enhance transparency and traceability in pharmaceutical supply chains, addressing concerns about counterfeit drugs, which remain a challenge in Vietnam\u2019s healthcare system.<\/p>\n

Patient-Centric Services and E-Pharmacy<\/u><\/strong><\/p>\n

The demand for convenient healthcare services has spurred the growth of e-pharmacy platforms in Vietnam. With the rise of online shopping and e-commerce, patients can now purchase medicines and health products from licensed pharmacies online, with delivery to their doorsteps. This DX application not only improves accessibility but also enhances regulatory compliance by creating a traceable record of drug distribution. Furthermore, digital tools allow healthcare providers to engage patients more effectively, offering mobile apps for appointment scheduling, follow-up care, and real-time health monitoring.<\/p>\n

Key Players in Vietnam\u2019s Healthcare DX<\/strong><\/h3>\n

In Vietnam, player from both domestic and FDI has participated in the market. Major state-owned telecommunication companies like FPT, VNPT, Viettel have invested in healthcare data management system and AI. Besides state-owned, giant private companies or Start-up has also dynamically developed wide range of solution.<\/p>\n